Microsoft Windows 8.1 x64 Home Premium Edition (Build 9600)
Hewlett-Packard 400-314
iTunes 12.10.0.7
FairPlay 2.13.46
iPod Updater Library 12.0
Apple Mobile Device 13.0.0.38
Apple Mobile Device Driver 1.67.0.0
Bonjour 3.1.0.1 (333.18)
Gracenote SDK 3.06.1.3084
Gracenote MusicID 3.06.1.3084
Gracenote Submit 3.06.1.3084
Gracenote DSP 3.06.1.3084

iTunes Serial Number 00000011A457BFBC

Current user is not an administrator.
The current local date and time is 2019-09-30 11:30:22.
iTunes is not running in safe mode.
WebKit accelerated compositing is disabled.
HDCP is not supported.
Core Media is supported.
Display scaling 100.00

**** Runtime Libraries ****

c:\windows\system32\msvcp140.dll: 14.13.26118.0
c:\windows\system32\vcruntime140.dll: 14.13.26118.0
c:\windows\system32\ucrtbase.dll: 10.0.14393.2990

**** External Plug-ins Information ****

Bonjour service 3.1.0.1 (333.18) is currently running.

**** Network Connectivity Tests ****

Network Adapter Information

Adapter Name: {E9725D4F-5F8B-4DF0-94D1-838D248F8D09}
Description: Intel(R) Technology Access TAP Driver (NDIS 6.30)
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 19:00:00 1969

Lease Expires: Wed Dec 31 19:00:00 1969

DNS Servers:

Adapter Name: {1A2495E4-5F09-4725-A6E9-FFE53AAFE9AF}
Description: Microsoft Wi-Fi Direct Virtual Adapter
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 19:00:00 1969

Lease Expires: Wed Dec 31 19:00:00 1969

DNS Servers:

Adapter Name: {9CCE3E7E-4130-4BF2-AA16-6CF27B96838D}
Description: Realtek PCIe FE Family Controller
IP Address: 192.168.1.13
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Mon Sep 30 11:13:09 2019

Lease Expires: Wed Dec 31 19:00:00 1969

DNS Servers: 192.168.1.1

Adapter Name: {BBE5031A-BBFA-4CEA-BDEB-DE6629332826}
Description: Qualcomm Atheros AR9485 802.11b/g/n WiFi Adapter
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 19:00:00 1969

Lease Expires: Wed Dec 31 19:00:00 1969

DNS Servers:

Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No

Firewall Information

Windows Firewall is on.
iTunes is enabled in Windows Firewall.

Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2019-09-30 11:22:39.

**** Device Connectivity Tests ****

iPodService 12.10.0.7 (x64) is currently running.
Apple Mobile Device Service 474.0.2.3 is currently not running.
iTunesHelper is currently not running.

No Universal Serial Bus Controller found.

No FireWire (IEEE 1394) Host Controller found.

Most Recent Devices Not Currently Connected:

iPad 2 running firmware version 8.1.3
Serial Number: DYTJWJGVDFHW

**** Device Sync Tests ****